Last updated on August 22nd, 2020
These definitions should help you understand this policy. When I say “I,” “me,” “my,” and “Atomic Automation,” I am referring to Shane Herring T/A Atomic Automation, an Australian registered business. I provide online training that you may use to learn how to use certain software tools to help you and your business operate more efficiently. When I say “Member,” I am referring to the person or entity that is registered with me to use the Services. When I say “you,” I am referring either to a Member or to some other person who visits the Website (“Visitors”). “Personal Information” means any information that identifies or can be used to identify you, directly or indirectly, including, but not limited to, first and last name, email address, or other demographic information.
Questions or concerns
If you have any questions or comments, or if you want to update, delete, or change any Personal Information I hold, or you have a concern about the way in which I have handled any privacy matter, please use the contact form to send me a message. You may also contact me by postal mail or email at:
PO Box 2557
Toowoomba, QLD 4352
Protecting your privacy is important to us
Because we collect information about the customers and visitors of this site, we think you should understand what information we collect and how it will be used.
We feel that whatever we do, customer privacy always comes first. This means that when we have to decide how to use information from our websites, it must pass a test. Is the customer’s privacy compromised in any way? If the answer is yes, then we don’t do it.
This policy will explain our guidelines for using and protecting your information.
What information do we collect?
There are two types of information we collect when you use this website: Anonymous and Personally Identifiable.
Anonymous Information is information that cannot be used to identify a person. Examples include general website traffic and information such as the total number of people who visit our websites. We use this information to improve our sites because we want to make them the best they can be.
Personally Identifiable Information is information that tells us specifics about you, such as name, email, address, and phone number. We only collect this information with your consent. The information collected depends on which service you use. We use this to deliver personalised information to you. An example is our email lists. We only ask for your email address so we can send you information.
To improve security, we use external providers to safeguard your email addresses.
Unless required to do so by law, we will never knowingly share personal identifiable information with outside parties. Your information will not be sold or made available to marketing agencies or outside parties. We never use or share personally identifiable information provided to us online in ways unrelated to the reasons you provided them.
When you register an account with me, we’ll ask you to provide information including your first name, email address, credit card/payment details and account information like username and password. I use this information to:
- Send you information about your account, orders, courses, and memberships
- Communicate with you about courses and memberships in which you are enrolled
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account so you can access my site
- Comply with any legal obligations I may have
- Improve the website’s offerings
- Send you marketing messages, if you choose to receive them
Credit/debit card security
Credit/Debit card information is not stored by us on our servers.
This means humans can not read it. It also means that if someone is intercepting your internet traffic the card number is scrambled. No one can read it except our credit card processing company.
We use secure servers (SSL) and extra strong encryption. On our site when you see the URL change from “http://” to “https:// ” all data transmission is encrypted so that other people snooping around the net can not read the data.
Thus using your credit card on our site is very safe. In fact it is more safe than using your credit card at a restaurant or store where someone can easily write down all the information from your card.
As a final comfort, most credit card companies will drop a credit card charge if you tell them you never made the charge. They have to do this to stay in business.
If you leave a comment on the website you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this website, I will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, I will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
When you watch a video on the website, my video hosting provider, Vimeo, saves a cookie in your browser that supports video functionality like closed-captions and other preferences, saves your playback position, and tracks views.
Google Analytics gathers information allowing me to understand interactions with the website and ultimately refine that experience to better serve you.
I may collect statistics about the behaviour of visitors to its websites. I may display this information publicly or provide it to others. However, I will not disclose personally-identifying information other than as described herein.
I and my third party partners may use technologies from time to time, like web beacons, pixels (or “clear gifs”) and other tracking technologies. These are tiny graphics files that contain a unique identifier that enables me to recognise when someone has visited the Website or, in the case of web beacons, opened an e-mail that I have sent them. This allows us, for example, to monitor the traffic patterns of users from one page within the Websites to another, to deliver or communicate with cookies, to understand whether you have come to the Websites from an online advertisement displayed on a third-party website, to serve targeted advertisements to you and others like you, to improve site performance, and to measure the success of marketing campaigns. While you may not have the ability to specifically reject or disable these tracking technologies, in many instances, these technologies are reliant on cookies to function properly; accordingly, in those instances, declining cookies will block or impair functioning of these technologies.
Targeted online advertising
We have engaged one or more third party service providers to track and analyse both individualised usage and volume statistical information from interactions with the Websites. I also partner with one or more third parties (such as advertisers and ad networks) to display advertising on the Websites and/or to manage and serve advertising on other sites.
Where do I send your data?
We store very limited customer and supplier information on our computer systems. To protect that information, we have physical, electronic, and managerial systems and procedures in place.
If Atomic Automation, or substantially all of my assets, were acquired, or in the unlikely event that Atomic Automation goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Atomic Automation may continue to use your personal information as set forth in this policy.
Privacy on websites that this site links to?
Our websites may have links to other sites providing information and services. These sites have their own data and privacy practices that we cannot be held responsible or liable for.
What rights do you have over your data?
If you have an account on this website, or have left comments, you can request to receive an exported file of the personal data I hold about you, including any data you have provided to us. You can also request that I erase any personal data I hold about you. This does not include any data I am obliged to keep for administrative, legal, or security purposes.
How to contact us
If you have any other questions, please don’t hesitate to contact us.